| Contact Us
Individual Reservations
Mon -Fri : 08:00 - 18:00
Sat : 09:00 - 14:00
Sun : closed
Travel agents
Phone 0848 847 847
Fax 0848 845 849
Group Reservations
IATA agents need to send their request via the CRS groups request tool. In case of any questions you can reach us by email group.switzerland@ba.com, fax 044 215 6639 or phone 044 215 6640. Non-IATA agents need to request their group via a licensed IATA agency.
Opening hours : Monday to Friday 10 to 12 hrs / 15 to 17hrs
Executive Club
Phone 0800 855 000
Fax 0800 835 596
From abroad : 0049 69 9508 6445
British Airways Customer Relations
(Complaints and baggage claims)
British Airways
Customer Relations
Postfach 286118
28361 Bremen
Germany
Phone 044 800 93 37
Fax 0049 421 5575 530
e-mail = corporate.customers@BA.Com
or write your complaint via the link : https://www.britishairways.com/travel/custrelform/public/en_ch
Refunds & ADM enquiries :
Phone: 0049-1805-240 270
Fax: 0049-1805-236 399
Office hours: 10:00-12:00 / 14:00-16:00 |
