On certain occasions, airlines may have to make changes to your customers bookings due to unforeseen circumstances such as schedule changes, route changes or even a cancellation of a flight.
British Airways is committed to informing its customers about any flights changes. British Airways has developed an automated system which can notify your customers via sms or email of any flight changes or delays. This message will inform them if they need to take any further action.
In order to provide your customers with an efficient and smooth service at all times, it is of their benefit that you update all the bookings with their mobile telephone number and email addresses. British Airways will use this information exclusively for servicing the notification message of flight changes.
These are the correct entries to use:
email: SKCTCEBA-email=home.com (using = instead the @)*
mobile: SKCTCMBA-467708123456 (country code without 00!)
email: SI.BA*CTCE.email//home.com (using // instead the @)
mobile: SI.BA*CTCM.467708123456 (country code without 00!) - Sabre/Worldspan entries for:
email: 3OSI BA CTCE-email//home.com (using // instead the @)
mobile: 3OSI BA CTCM.467708123456 (country code without 00!)
Underscore to be entered as "space U space" in email address.
* please do not use AT instead the @
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