Customer Handling

03 Februar, 2012
Malev Cease Operations - Customer Guidelines
Following the cessation of operations by Malev (MA) today, Friday 03 Feb 2012, BA has terminated the interline agreement with immediate effect.

03 Februar, 2012
USA Mid-west snow
Winter weather is forecasted for the Upper Midwest area over the next couple of days, therefore BA, AA & IB will allow the following flexibility options to travelling customers.

02 Februar, 2012
BA-Finnair Codeshare Cancellation - Customer Handling Guidelines
A number of cancellations on BA's codeshare with Finnair (BA*AY) from Helsinki to Manchester, Oulu (OUL), Stockholm Bromma (BMA) and Oslo are now being advised. The flights will now be scheduled as a Finnair codeshare operated by Flybe (AY*BE).

23 Januar, 2012
North-east USA Snow - Customer Handling Guidelines
Winter weather has now been forecast for the north-east USA over the next couple of days, therefore BA, will allow the following flexibility for their travelling customers.

23 Januar, 2012
IB Pilot Strike 25,27,30 Jan - Customer Handling Guidelines
Iberia's pilots are planning futher industrial action on Wednesday, 25 January 2012 ,Thursday, 27 January 2012 and Friday, 30 January 2012 which may disrupt services operated by Iberia Airlines.Flights operated by Iberia Express Air Nostrum and code-shares operated by other partner airlines will be unaffected.

18 Januar, 2012
Seattle Winter Weather- Customer Handling Guidelines
Winter weather in the Seattle area is disrupting transport, the following rebooking options are available to assist British Airways customers affected by the disruption.

12 Januar, 2012
Mid-west USA Snow - Customer Handling Guidelines
Advice for customers on BA, AA & IB OPERATING flights to or from the destinations listed below

11 Januar, 2012
Nigeria Disruption - Customer Handling Guidelines
A general strike in Nigeria over the elimination of fuel subsidies is now disrupting transport throughout the country.

22 Dezember, 2011
Colorado Winter Storm - Customer Handling Guidelines

15 Dezember, 2011
UK Winter Weather Disruption - Customer Handling Guidelines
Severe weather is expected in the Southern parts of the United Kingdom tomorrow, Friday 16 December 2011, which may disrupt flights.