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Commercial Policy - GB Airways sale - Tunis passengers

01 Februar, 2008

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Following the announcement of the sale of GB Airways to easyJet, the following commercial policy has been issued for all passengers booked to travel on flights to/from Tunis. These options have been introduced as easyJet will not be operating to/from Tunis.

All customers are being re-accommodated onto the new services being operated by BA mainline. This includes connecting customers, those customers who have other carrier sectors in their bookings and redemptions bookings.

Advice for customers
Customers who find the arrangements outlined above unsuitable, may:

  1. Rebook to the original destination on a BA mainline operated service
    Rebook on the closest available flight to the original flight, provided that a seat is available in the cabin originally booked
    or
    At their convenience:
    - Up to 2 weeks after the original flight, provided a seat is available in the cabin originally booked
    - Up to 2 weeks prior to the original flight, where applicable, provided a seat is available in the cabin originally booked
    - At any time outside of the above periods, provided a seat is available in the same fare class and same cabin as originally booked
    Conditions
    a) Any changes to the booking (PNR) must take place no later than two weeks after the original flight.
    b) Bookings must be made into the same booking class as the original ticketed class, in the same cabin of travel where available. Where this class isnot available, rebooking may be made into the next lowest available class.
    c) Travel must be completed within ticket validity or within three months from the original flight, whichever is longer.
    d) The return flight, if applicable, can be rebooked at the same time, and no extra fare is payable.


2. Refund of the original British Airways flight or BA Franchise flight, plus any parts of the journey not made which are on the
same ticket as the original flight
-
The refund will be provided to the original form of payment.

3. Rebooking policy for connecting passengers and those with other carriers sectors involved

    If the rebooking affects the connection time to the BA mainline service, the customer may also rebook the mainline flights. These should be rebooked under the conditions below:
    Customers may rebook on the closest available flight to the original flight, provided that a seat is available in the cabin originally booked
    or
    At their convenience:
    - Up to 2 weeks after the original flight, provided a seat is available in the cabin originally booked
    - Up to 2 weeks prior to the original flight, where applicable, provided a seat is available in the cabin originally booked
    - At any time outside of the above periods, provided a seat is available in the same fare class and same cabin as originally booked
    Conditions
    a) Any changes to the booking (PNR) must take place no later than two weeks after the original flight.
    b) Bookings must be made into the same booking class as the original ticketed class, in the same cabin of travel where available. Where this class
    is not available, rebooking may be made into the next lowest available class.
    c) Travel must be completed within ticket validity or within three months from the original flight, whichever is longer.
    d) The return flight, if applicable, can be rebooked at the same time, and no extra fare is payable.

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