Due to industrial action by ground handling staff at Venice airport tomorrow, Friday 18 January 2008, some British Airways services will operate to/from Verona instead of Venice.
Affected services:
BA2584 / LGWVCE 18Jan
This flight will operate as scheduled to Verona. Upon arrival in Verona a bus service will transfer customers to Venice. This takes approximately two hours.
BA2585 / VCELGW 18Jan
This service has been cancelled. Customers will be handled at the airport on the day and will be rebooked onto the later BA2587 service which is due to operate as scheduled from Venice to Gatwick.
At present, all other services to/from Venice are due to operate as scheduled, however may be subject to delay.
If customers choose to make their own arrangements for travel between Verona and Venice, they may do so, however, this will be at their own expense.
Advice for customers
Customers due to travel on affected services who find the alternative arrangements unsuitable may:
Rebook on a British Airways flight to the original destination
- Up to 2 weeks after the original flight, provided a seat is available in the cabin originally booked
- Up to 2 weeks prior to the original flight, where applicable, provided a seat is available in the cabin originally booked
- At any time outside of the above periods, provided a seat is available in the same fare class and same cabin as originally booked
Conditions
a) Any changes to the booking (PNR) must take place no later than two weeks after the original flight.
b) The passenger will be booked into the same booking class, or where applicable, the lowest available class within the same cabin of travel.
c) Travel must be completed within ticket validity or within three months from the original flight, whichever is longer.
d) The return flight, if applicable, can be rebooked at the same time, and no extra fare is payable.
2. Refund of the original British Airways flight, plus any parts of the journey not made which are on the same ticket as the original flight
- The refund will be provided to the original form of payment.
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