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Guidelines - Bologna ground handling strike 25 Nov 08

25 Nov, 2008

The following services have been cancelled:

BA2559/BLQLGW 25 Nov
BA2560/LGWBLQ 25 Nov
BA2561/BLQLGW 25 Nov

Customers can be rebooked as follow:

BA2596/ LGWVRN - scheduled to Verona. Upon arrival in Verona a bus service will transfer customers to Bologna. This takes approximately 2 hours.
BA2597/VRNLGW - scheduled from Verona to Gatwick. Upon arrival at Bologna airport a bus service will transfer customers to Verona.
BA2562/LGWBLQ - this flight will now operate to Verona (1240-14400). Upon arrival in Verona a bus service will transfer customers to Bologna.
BA2563/BLQLGW - this flight will now operate from Verona (1830-2030). Upon arrival in Bologna airport a bus service will transfer customers to Verona.

Customers should be advised to arrive at their departing airport as per their original itinerary. (Passengers scheduled to fly from Bologna should still go to Bologna airport for their transfer to Verona)
If customers choose to make their own arrangements for travel between Verona and Bologna, they may do so, however, this will be at their own expense.

Advice for customers

Customers due to travel on affected services who find the alternative arrangements unsuitable may:
Rebook onto an available flight to the same destination within a 3-day period before or after the scheduled departure time of the original flight. If the same booking class is not available, the next lowest class may be booked within the same cabin. This will be at no additional cost to the customer, and if required, the validity of the ticket may be extended.

or

Rebook onto a flight to the same destination at a later date in the same booking class and cabin. The flight must be re-booked and travel must take place within the validity of the original ticket purchased. This will be at no additional cost to the customer.

or

Refund the ticket purchased to the original form of payment

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