***Below guidelines have been withdrawn with immediate effect on 28 May 2010***
As a result of continued civil unrest in Kingston Jamaica, the FCO have advised all but essential travel to Kingston. As such the following guidelines have been issued to cover customers who hold a BA ticket to travel to / from Kingston in the next 72 hours
1. Customers who hold a BA ticket to/from Kingston, Jamaica and are due travel in the next 72 hours
Rebook onto an available BA flight to the same destination to travel within the next 5 days. If the same booking class is not available, the lowest class available in the same cabin may be booked. This will be at no additional cost to the customer, and if required, the validity of the ticket may be extended.
or
Rebook to/from Montego Bay. If the same booking class is not available, the lowest class available in the same cabin may be booked. This will be at no additional cost to the customer, and if required, the validity of the ticket may be extended.
2. Customers who are part way through their journey
Rebook onto the next available BA flight back to their original origin or leave earlier to continue their journey, if the same class is not available, the lowest class available in the same cabin may be booked
Note:
Please ensure all your bookings that you are rebooking yourself that you input the below into your tickets endorsement box notices. British Airways will not issue any ADMs for any reissues actioned according to above Commercial Policy.
Bookings affected by the civil unrest may rebook, reissue (on BA only, rebooking and reissues onto other carriers are not permitted) accordingly. Please ensure the following remarks are inputted into the endorsement box for reissuing of the ticket: INVOL RBKD DUE KINGSTON CIVIL UNREST.
Rebooking options:
The information covers only customers holding a ticket on a British Airways operated flight and issued on British Airways 125 ticket stock.
If a customer has a segment on British Airways that was issued on another carrier's ticket stock you must contact the issuing carrier. |
