Guidelines - Withdrawal of London Gatwick - Dublin service from summer 09
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03 Nov, 2008
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Today British Airways announced the withdrawal of the LGW DUB service from 29th Mar 09. Customers will be reaccommodated onto an alternative BA codeshare flight operated by Aer Lingus. Please find below the guidelines for customers affected by these changes.
Advice for customers
Customers in possession of a ticket for whom the alternative flight is not suitable are covered by the following guidelines:
Rebook onto an alternative available British Airways codeshare flight operated by Aer Lingus to the same destination within a 3-day period before or after the scheduled departure time of the original flight. If the same booking class is not available, the next lowest class may be booked within the same cabin. This will be at no additional cost to the customer, and if required, the validity of the ticket may be extended.
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Refund the ticket purchased to the original form of payment.
NB - If the customers ticket includes a transfer to/from another service and is no longer within MCT, the above options above may also be used to rebook the transfer service. |
