Groups General Sales and Ticketing Conditions

As from 01 May 2008, the group booking conditions change.

The conditions and procedures below apply to IATA travel agencies : 

The definition of a group for British Airways is 10 or more passengers on World Traveller (economy) and World Traveller Plus (premium economy), and 7 or more passengers in Club World (Business) and First travelling together for at least 1 international segment of the journey and having to same final destination (less than 10 / 7  passengers, the groupe rate remains the same, the travel agency is charged for 10 passengers and the deposit remains non-refundable)

Booking class : G in economy, T in World Traveller Plus with feeder in G, I in business class

Open jaw : permitted

Minimum stay : No

Maximum stay : 12 months

Deposit : 10% in economy and minimum of 20% or higher for premium cabins

Deposit is due 40 days after booking was made or 40 days before departure whichever is earlier

Deposit refund: Between deposite deadline and 30 days prior to departure cancellations are free of charge with 75% uptake and group size stays over 10

Penalty for cancellation: From 30 days up to departure BA charges entire amount (100%) (fare before taxes) due for the tickets via an ADM 

Form of Payment - Deposit: Will be charges by ADM as per signed contract. (No prior deposit reminder will be sent and ADM will be raised when the deadline for deposit is reached)

Gratuities for tour leaders : no

Child discount : no

Prepaid / TOD : no

Names : to be inserted 5 days before departure
Unnamed space will be cancelled without further notice if no names advised in time

Name replacement : permitted before ticketing / not permitted after ticketing

Name change in case of misspelling only (not a name replacement!) after ticketing : EUR60 , please fill in and submit the name change -ticket issuance request form , according to your country to request the name change

Date change after ticketing : at EUR 100.00 according to availibilty in the same booking class

Refund / cancellation : no refund after ticketing except taxes/fees/charges (excluding fuel (YQ) charges) to be processed by the agent in the GDS

Ticketing deadline : 5 days before departure

Preseating : Click here for more information on procedure

Ticketing procedure :

The fare box must show : IT and the fare basis is : GUQGV (G is the booking class)

IMPORTANT :

- E-ticket is mandatory 

- IT –Tickets

Contact: Groups.Westeurope@ba.com (group helpdesk)

For a complete overview of the groupbooking procedure in a handy pdf file please click here.