Key Message
British Airways codeshare partner bmi have announced the suspension of services between Heathrow and Aleppo (ALP), Syria with effect from 11 January 2010. Customers will be cancelled off of the service with no alternative options offered.
Flight operated on:
London Heathrow (LHR) - Aleppo (ALP), Days - 1, 5 ,6
Aleppo (ALP) - London Heathrow (LHR), Days - 2, 6, 7
Advice for customers
Customers holding tickets for travel on a BA* marketed codeshare flight operated by bmi between LHR and ALP on or after 11 January 2010, can:
Rebook
a) Between London Heathrow (LHR) to Damascus (DAM) on BA* marketed codeshare flight operated by bmi.
Re-book onto a BA* marketed service operated by bmi LHR - DAM in the same cabin and same class as the original booking from LON - ALP **However, the customer will then have to make their own arrangments onward to Aleppo at their own cost**
or
Refund
b) May be given a 'refund' of the original flight, plus any parts of the journey not made which are on the same ticket as the original flight |
