Online Services

Our recently enhanced online and self-service facilities enable you to offer your customers a more effective and fully-integrated service. Your customers can deal with their own basic enquiries, which means your expertise can be utilised more effectively. The services give your customers greater control, flexibility and convenience when flying with British Airways. They’ll benefit from:

Manage my Booking

This service allows your customers to access their booking, make changes as well as preference requests, such as seat or special menu requests.

Online Check-in

Your customers can check in online and choose their own seat, using our interactive seating plan, from the comfort of their home or office.

Online boarding pass
 
Travellers on BA can speed their way through the airport with our Online Boarding Pass functionality. Available to all British Airways customers*.

Self-Service Kiosk

Find out how your customers can avoid the queues at the airport using the British Airways Self-Service Check-in Kiosks.