 The Concorde Room
For customers travelling in First*.
A place for both serious relaxation and serious business, the soothingly understated opulence and calm of the Concorde Room provides a genuinely exclusive environment for First passengers.
World class lounge features include: - an intimate dining with elegantly designed booths and full waiter service
- the Concorde Bar
- state-of-the-art business suite capable of seating eight with PCs and full printing facilities
- three private cabanas - hotel-style rooms with a comfortable day bed and ensuite bathroom
- a terrace and viewing area where you can enjoy a relaxing drink and spectacular views
* Gold Executive Club members who earn 5,000 Tier Points will be issued with a Concorde Room Card.
Galleries First
For Gold Executive Club members and customers travelling in First.
Whether you’re travelling for business or pleasure, you’ll find your needs catered for with: - a Champagne Bar, Gold Bar and Wine Gallerya Coffee House
- the Refectory & Deli
- a terrace and viewing area
- a dedicated work and entertainment zone installed with full Microsoft Office software package
- free Wi-Fi throughout
- Kids Zone designed by El Ultimo Grito
Galleries Club lounges
For Gold and Silver Executive Club members, and customers travelling in First, Club World and Club Europe.
The Galleries Club lounges offer a range of luxury amenities throughout, including: - the Chef’s Theatre and Food Court with a view into the kitchen
- a deli and coffee house
- a 20 seater cinema
- free Wi-Fi throughout
- dedicated work and entertainment zone with desktop computers and printers
- a complimentary Silver Bar
- a specially designed KidsZone
There is a Galleries Club lounge at both ends of Terminal 5 as well as in the satellite building, Terminal 5B.
If you are departing from Terminal 5A, you must use the lounges within 5A and not go to 5B as you will not be able to return to 5A.
Galleries Arrivals lounge
Exclusively for those travelling in First and Club World or Gold Executive Club members travelling longhaul, the Galleries Arrivals lounge has been designed to allow you to pause, unwind, collect your thoughts and freshen up.
Make sure you’re refreshed and ready for the day ahead with an invigorating power shower, help yourself to food and drink or catch up on some work.
You can also enjoy a complimentary well-being treatment at the Elemis Travel Spa while the valet service presses your suit, ensuring you leave looking as good as you feel.
The Galleries Arrivals lounge at London Heathrow Terminal 5 is open daily from 05.00 to 14.00.
Galleries Club lounge in Terminal 5B
If you're travelling on a longhaul flight from Terminal 5B, we suggest you use our Galleries Club lounge located in Terminal 5B.
You are offered the same facilities as the Galleries Club lounges in Terminal 5A. It also means that you will be close to your gate for boarding, as the journey between 5A and 5B takes approximately 15 minutes.
If you are departing from Terminal 5B, we recommend that you leave the lounge 35 minutes before departure to ensure you arrive at the boarding gate no later than 20 minutes before departure.
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