This is a step by step group booking guide for Worldspan users.
For complete details regarding group booking procedures with "Worldspan Airline Bridge" please refer to the following prompt card (set up by Worldspan).
Group rate requests:
| 2. |
@A10JUNLONNYC |
Basic availability entry |
| 3. |
@020G2 |
Request 20 seats in G-class from line |
| 4. |
@-C/20WORLD TRAVEL/USAGROUP |
Add number in group, agency name and group name |
| 5. |
@-@C/WORLDTRAVEL/NEWGROUP |
To amend group name (note this is only possible in PNR creation) |
| 6. |
@G*C |
To move agency profile into booking |
| 7. |
@3SSR GRPF BA ADHOC GROUP |
Add SSR with "ADHOC GROUP" |
| 8. |
@7T/OK |
Ticketing entry |
| 9. |
.@6 MR SMITH |
Add received from field |
| 10. |
@*R |
Display all PNR elements including individual names |
| 11. |
@QEP/STOBA0803/C87
or OSLBA0802/C87
or CPHBA0800/C87 |
Queue PNR to British Airways |
NOTE: Do not add any remarks to the booking except in the following situations:
a. Requesting over 99 seats - Request 99 seats and add the following remark:
@5 TCP120 (specifying the number of seats required)
b. Travel Date outside of system range - Request for another date and add the following remark:
@5 DATE 20NOV05 - 27NOV05 (specifying the dates required)
c. Pre-agreed special rates (Schools and Tours, Corporate, Readerships) - add the following remark:
@5 PREAGREED GROUP RATE EUR125 (specifying the agreed rate of EUR 125)
d. Requesting additional servicing (add on requests, special requests) - add the following remark:
@5 free format
Do not add any free format remarks until you have obtained a group quote.
Confirming the quoted rate:
British Airways will reply by sending the PNR back to your queue. When you have accepted the quote, add the following remark and queue back:
| 2. |
@5 KK EUR125 INCL XT (if tax is included) |
Add remark confirming the quoted rate of EUR125 (use your local currencies) |
| 2. |
@QEP/STOBA0803/C87
or OSLBA0802/C87
or CPHBA0800/C87 |
Queue PNR to British Airways |
It is strictly forbidden to book groups space directly in the normal availability display. All groups bookings must be requested as above including small incremental requests to existing bookings. British Airways groups department will then confirm or counter your request.
Ticketing
Please issue e-tickets whenever possible.
Entries:
| 2. |
EZ#N1-9 |
To issue e-tickets for passengers 1-9 |
| 3. |
EZ#N10-18 |
To issue e-tickets for passengers 10-18 |
Important notes:- At present there will be no passive booking returned after you have ended or queued the booking.
- YOU MUST NOT create a separate passive for your group bookings as this will cause you huge problems when you have to issue tickets using LEND.
- Important changes to the GDS entries for APIS and Secure Flight Data for groups:
the Industry Standard entries are now required
For groups bookings, British Airways now requires that the Industry Standard entries SSRDOCS / SSRDOCA / SSRDOCO are used for all APIS data and minimum Secure Flight Passenger Data (SFPD).
The SSRDOC entries replace the RM PSPT format that was previously in use.
The use of the new SSRDOC entry format becomes mandatory with immediate effect.
For more information please click here.
Contacts
Should you need any further information on Worldspan Group Bridge please contact: - Your Worldspan helpdesk
or
- Our local BA groups department
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