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Find out all about British Airways baggage guidelines, sales guides, group information, information for Marine agents, servicing and ticketing information, as well as information on our rules and regulations

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Baggage Excess baggage Lost Baggage Procedures Pets Sporting Equipment World Cargo Musical Instruments Standard Commercial Policy for delays and cancellations Cabin Baggage guidelines Liquid policy Liquid policy for Customer departing non EU Airports Liquid policy for customers departing any EU country British Airways checked baggage policy for tickets booked before 07.Oct 2009 Banned items British Airways checked baggage policy for tickets booked on or after 07.Oct 2009 Missionaries Baggage Allowance Group Selling Guide Group bookings with BA APIS - GDS entries for groups Group bookings with Amadeus Groups Automation Group bookings with Sabre Multi Access Group bookings with Worldspan Groups Bridge Groups Instant Proposition Policy New Group Seating Policy Group Seating Process Group Seating PNR Checklist CRS Seating Entries Check-in for Groups departing from Terminal 5 Rules and Regulations Dupe Bookings Rejections of passive segments in same CRS Separate Tickets Conditions of Carriage Name Changes Extra Seat Charges Oneworld fares Extra Seat Oneworld online planning and booking tool Non refundability of YQ surcharge on non-refundable tickets Servicing APIS APIS Industry Standard entries EU Regulation on passenger disruption Executive Club Card Flight Reconfirmation Infants Medical cases Special Meals Transfer between London Heathrow and Gatwick Unaccompanied Minors (UM) service Waitlist regulations Seating Policy BA Seating request changes Expectant Mothers BA self service check in at the airport Automated Queue Processor (AQP) - Decommission 30 November 2008 Infant seats and carrycots Sporting Guns Limousine transfer between Bahrain and Dhahran (Dammam), Saudi Arabia Secure Flight Program for flights to the US Chauffeur service between London Heathrow - Gatwick Ticketing Lost Tickets Guidelines Ticketing reminder-deadline for issuing the ticket Agency Debit Memos - British Airways Policy Ticket audit Change Fee Collection on BA ticket stock Gold Upgrade For Two - now bookable via Travel Trade Ticket Monitor Trade Ticketing with e-ticket mandate effective 01. Jun 08 Interline e-ticket agreements BA Ticket issue policy e-ticket guide for all CRS's e-ticket Itinerary & Receipt e-ticket status change from CHECKED IN to OPEN Infant e-ticket-not enabled Interline partners Automated ticket number checks Paper ticket refund via GDS vMCO for refundable balance Issuing tickets within the Ticketing Time Limit Prompt cards Share with us your feedback on speedbirdclub Marine Sales Guide Our Marine Product - for you New "OK to Board" Process Marine Help Desk Contact Information Marine Keywords Marine Baggage Allowance Marine Fare Product & GDS entries BA Marine Fares Problem Resoloution Form

Ticketing reminder-deadline for issuing the ticket

The so-called "PNR-Firming" is an automated flight firming check. PNRs are checked for ticket numbers at the following deadlines:

Note: in this context premium classes are: F A J C D W Y

21 days before first departure:
All PNRs not containing a BA premium class segment (as defined above).

10 days before first departure:
all PNRs in all classes.

5 days before first departure:
all PNRs containing a BA premium class segment (as defined above).

If no ticket number is found a message is sent to the PNR owner requesting advice of ticket number or release of space.
("Insert ticket number or release space - issue ticket according to fare rule")

Ticket numbers can be added manually to the PNR if necessary. In this case please only use the following formats according to the CRS you are using.

Amadeus
OS YY TKNO 125 (add ticket number)
Galileo
SI.YY*TKNO125 (add ticket number)
Sabre
3OSI YY TKNO 125 (add ticket number)
Worldspan
3OSI YYTKNO 125 (add ticket number)

Important information:

Please note that the ticketing deadlines (ticketing timelimit as per fare rules) are always calculated from the original PNR creation date.

The CRSs may be calculating these on a different basis and therefore if PNRs are rebooked it is recommended to create a new PNR in order to avoid possible cancellations.

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