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	Important information
	20 Mar, 2010 Cabin Crew Industrial Action - Reinstated Flights 20 Mar, 2010 Travelling to and from London Heathrow airport - 20 to 22 March 2010 16 Mar, 2010 Cabin Baggage Guidelines


	Latest news
	08 Mar, 2010 UK Border Control Industrial Action 08th - 10th March 05 Mar, 2010 Club Europe Fully Flexible Fares 12 Feb, 2010 Caribbean - Flight Disruptions 10 Feb, 2010 US East Coast - Flight Disruptions
	Customer handling 20 Mar, 2010 Customer Guidelines - Cabin Crew Industrial Action 23 Feb, 2010 Customer Guidelines - ATC strike in France and in Greece 21 Aug, 2009 Guideline – SUN-AIR changes from 14 September 2009 for Billund to London City service 25 May, 2009 Guideline - BA CityFlyer further changes summer 2009